Western Custom Cabinetry
Effective Date: 1/1/2024
Western Custom Cabinetry (“Western Custom Cabinetry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, westerncustomcabinetry.com, contact us, or use our services.
By using our website or submitting information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide Directly
When you contact us, request a consultation, or fill out a form, you may provide:
- Name
- Email address
- Phone number
- Address or project location
- Details about your project (e.g., type of cabinetry, budget, timeline)
- Any other information you choose to share
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Referring website or source
- General location data (city/region based on IP)
This information is typically collected through cookies, log files, and similar technologies.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To schedule and manage consultations and projects
- To prepare estimates, proposals, and project documentation
- To improve our website, services, and customer experience
- To send you updates, marketing communications, or promotions (where permitted by law)
- To analyze website usage and performance
- To comply with legal obligations and protect our rights
You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve site performance and functionality
- Analyze traffic and usage patterns
You can usually set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly if you disable cookies.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted vendors who help us operate our business (e.g., website hosting, analytics, email service providers). These parties are only allowed to use your information to perform services for us.
- Business Operations: As reasonably necessary in connection with a merger, sale of assets, financing, or acquisition of all or part of our business.
- Legal Requirements: When required to do so by law, subpoena, or other legal processes, or to protect our rights, property, or safety or that of our customers or others.
5. Data Security
We take reasonable physical, technical, and administrative measures to protect the personal information we collect and store. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide our services and manage our relationship with you
- Comply with legal, accounting, or reporting obligations
When information is no longer needed, we will delete or anonymize it where feasible.
7. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Accessing the personal information we hold about you
- Requesting corrections or updates
- Requesting deletion of your information (subject to legal requirements)
- Opting out of marketing communications
To exercise your rights or update your information, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any websites you visit.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Western Custom Cabinetry
96 Caldwell Dr
Cincinnati, OH 45216
United States